Lumberliquidators.com Website Review & Ratings + Lumber Liquidators Coupons
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Lumberliquidators.com Website Review & Ratings + Lumber Liquidators Coupons

Lumber Liquidators: Products & Services

Lumber Liquidators sells many types of wood for hardwood flooring. In addition to hardwood flooring, they sell flooring tools, molding, floor care kits and underlayment for a quiet floor. Lumber Liquidators has local stores in 46 states. A look at their categories will give you a good idea of the different types of hardwood flooring they have available.

Lumber Liquidators: Company Background

Lumber Liquidators started in 1993, when founder Tom Sullivan began buying excess wood from other companies and sold it out from the back of a trucking firm’s yard in Stoughton, Mass.He opened the first Lumber Liquidators retail store in 1996. Today, the company has more than 200 locations in 46 states and is a publicly traded company on the New York Stock Exchange with the symbol of LL. You can contact Lumber Liquidators at 1-800-HARDWOOD.

Lumber Liquidators: Customer Feedback & Reviews

Lumber Liquidators has good ratings and customer reviews. The main complaint is the company does not send enough samples when you buy them.

  • Google rates them 4.2/5 based on 1,236 customer reviews.
  • Bizrate.com gives Lumber Liquidators an overall rating of 7.9/10 based on more than 10,000 customer reviews.

A few customer comments include:

  • We are very happy with our purchase of quality flooring at affordable prices. The service representatives at the store with our previous purchases of our flooring are very friendly and well informed and very good with advice on tips and tricks for installation.”
  • So far all my experience has been online ordering, but no other site including Home Depot nor Lowes was as easy and straightforward with all information you needed in making a purchasing decision. Photos as actual installations with real customers feedback is a nice touch! I will recommend this to everybody!”
  • I was very satisfied with my purchase of flooring from Lumber Liquidators and believe that the floor care kit will be the best product to use since it is specifically designed for Bellwood. The pricing was lower than other stores.”
Lumber Liquidators: Business Credibility & Trustworthiness

Lumber Liquidators is an accredited member of the Southeast Virginia and Northeastern North Carolina Better Business Bureau with an A rating. Lumber Liquidators was recognized as a Top 50 Internet Retailer. Their products have been showcased on television shows such as This Old House, ABC’s Extreme Makeover and Home and Garden Television’s Dream Home. Lumber Liquidators is also supports many charities including:

  • Ronald McDonald House Charities
  • ErikWeihenmayer School Tours
  • National Braille Press
  • Shelter Box
  • A Child's Right 
  • Figawi 
  • Transplant Living Centers, Inc.
  • Junior Achievement of Central Virginia, Inc. 
  • Pennsylvania SPCA 
  • Skaters Edge of West Michigan 
  • City of Aubrey Fire Department
  • Fort Wayne Central Lions Charities
Lumber Liquidators: Website Popularity & Google Ranking

Lumber Liquidators has the following internet rankings:

  • Alexa.com shows them with a traffic ranking of #4,873 in the United States and a worldwide traffic ranking of #26,807 with a reputation number (sites linking in) of  953.
  • According to Compete.com, Lumber Liquidators averages 582,556 unique visitors to their website per month.
  • Their Google Page Rank is 5/10.
Lumber Liquidators: Social Media Presence

You can follow Lumber Liquidators on their social media pages.

Lumber Liquidators: Website Security & Safety
  • Lumber Liquidators uses the https secure internet at their checkout.
  • According to the Google Safe Browsing tool, they are not listed as a suspicious website. Of the 5 pages Google tested during the past 90 days, 0 pages resulted in malicious software being downloaded or installed.
  • They do not list any other security measures like McAfee or VeriSign. 
Lumber Liquidators: Pricing & Packages

Lumber Liquidators has good and comparable prices for hardwood flooring and tools. They also have a low price guarantee

  • Williamsburg Butcher Block Co.  1 1/2" x 25" x 8 lft American Cherry Butcher Block costs $299.00 each
  • Morning Star 5/8" x 3-3/4" Strand Carbonized Bamboo costs $3.59/sq. foot.
  • Mayflower 3/4" x 2-1/4" Millrun Maple costs $3.19/sq foot. If you buy more than 1,000 square feet, the cost is $2.99/sq. foot.
  • Casa de Colour 3/4" x 3-5/8" Golden Acacia costs $4.89/sq. foot or $4.89/sq foot for orders over 1,000 sq. feet.
  • Casa de Colour 3/4" x 2-1/4" Walnut Hickory costs $3.99/sq foot. Orders over 1,000 sq. feet cost $3.79/sq foot.
  • BELLAWOOD 3/4" x 2-1/4" Brazilian Koa costs $5.79/sq foot. Orders over 1,000 sq. feet cost $5.69/sq. foot.
Lumber Liquidators: Shipping Rates & Policies

Lumber Liquidators offers free with in-store pickup. They do not have much shipping information on their web site. At their checkout, I was only offered FedEx Ground from warehouse to my shipping address. Their checkout stated that there was a problem contacting FedEx for FedEx Second Day Air.

Their checkout indicates that they ship internationally. They do not ship to APO/FPO addresses. You can get international help in many different languages.

Lumber Liquidators: Payment Methods Accepted

Lumber Liquidators accepts the following credit and debit cards for payment.

  • Visa
  • MasterCard
  • American Express
  • Discover Card

They also accept cash, debit cards and checks at their local stores. A fee of $30 for returned checks. You can also apply for the Lumber Liquidators Credit Card. Their warranties and policies are stated on your receipt.

Lumber Liquidators: Returns, Refunds & Exchange Policy

The user or installer is responsible for measurements and quantities. Claims for shortages or damage must be made upon receipt to Lumber Liquidators. The buyer or installer is responsible for all inspections. Do not install defective products, use constitutes acceptance.

Returns or exchanges to are not permitted with open boxes unless the product is defective, a closeout, odd lots, final sale, clearance item or tools, without the original receipt. You can request an exchange within 30 days of receipt without a restocking fee and 90 days for a defective product. For more information, refer to their Return Policy.

Lumber Liquidators: Product images & screenshots
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